PT Daikin Airconditioning Indonesia was established in June 2012 and is part of Daikin Global to provide world-quality products and serve the Indonesian market with diverse customer needs. Currently PT Daikin Airconditioning Indonesia has a distribution network of 13 branches in the cities of Tangerang, Bekasi, Bandung, Semarang, Yogyakarta, Surabaya, Denpasar, Makassar, Palembang, Pekanbaru, Medan, Manado, more than 1,200 dealers and more than 500 service points in Indonesia.
To manage after-sales service and product-related inquiries in Indonesia, PT Daikin Airconditioning Indonesia has integrated a customer service center.
PT Daikin Airconditioning Indonesia Head Quarter - Sudirman, Jakarta
Jl. Jendral Sudirman Kav. 3, Central Jakarta - 10220
Phone: +62 21 572 4377
Daikin Contact Center - 0800 1 081 081 (toll free service)
VISION
Become an air conditioner with sales no. 1 and trusted by the people of Indonesia
MISSION
- Contribute to the people of Indonesia by providing state-of-the-art air conditioning solutions and products
- Doing good business relations with customers and external providers
Quality policy
- Meet customer requirements for increased customer satisfaction and are committed to complying with regulations and / or regulations in force in Indonesia
- Providing quality, high-tech products at competitive prices
- Adding sales and service networks throughout Indonesia
- Improve the quality and productivity of human resources
- Make continuous improvements to services and the effectiveness of the implementation of the Quality Management System
Branch office
| Area | Address | Telephone | Fax |
|---|---|---|---|
| Central Jakarta | Wisma KEIAI 18th floor Jl. Jendral Sudirman Kav. 3 Jakarta 10220 | (021) 5724 377 | (021) 5724 360/366 |
| Bandung | Jl. BKR No.23 Pasirluyu, Bandung 40254 | (022) 5225 150 | (022) 5225 190 |
| Bekasi | CBD Boulvard, Kompleks, Town Square Blok J No. 6, Margahayu, Bekasi 17113 | (021) 2945 0585 | (021) 2945 0586 |
| Denpasar | Jl. Buluh Indah No. 51X - Pemecutan Kaja, Denpasar 80118 | (0361) 900 5541/18 | (0361) 412 694 |
| Makassar | JL. Southern Veterans No. 455, Makassar, Sulawesi - 90135 | (0411) 805 2691 | (0411) 805 2416 |
| Field | JL. H. Adam Malik No.18, West Medan, Medan - 20114 | (061) 4200 8866 | (061) 4200 3838 |
| Palembang | Jl. Veteran No. 88 - 89, KutoBatu - Ilir Timur II, Palembang 30126 | (0711) 573 2282 | (0711) 372 579 |
| Pekanbaru | JL. Soekarno Hatta No. 3 -5, Tangkerang Barat, Pekanbaru 28282 | (0761) 561 139 | (0761) 561 943 |
| Semarang | Jl. Brigjen Sudiarto No. 285, Semarang - Central Java | (024) 7660 3221 | (024)7660 2423 |
| Surabaya | Jl.Jawa No.25 Gubeng, Surabaya 60281 | (031) 5031 138 | (031) 5031 139 |
| Tangerang | JL. Silk Road Kav 29 D No.36-37 Alam Sutera Tangerang - 15320 | (021) 5314 1195 | (021) 5314 1196 |
| Yogyakarta | Jl. Raya Magelang No. 76 Karawangwaru, Tegalrejo, Yogyakarta - 55241 | (0274) 551 321 | (0274) 551 071 |
| Manado | Jl. Sam Ratulangi No. 151 Sario, Manado - 95113 | (0431) 719 1199 | (0431) 719 4661 |
Xperience Zone
| Area | Address | Telephone | Fax |
|---|---|---|---|
| Field | JL. H. Adam Malik No.18, West Medan, Medan - 20114 | (061) 4200 8866 | (061) 4200 3838 |
| Palembang | Jl. Veteran No. 88 - 89, KutoBatu - Ilir Timur II, Palembang 30126 | (0711) 573 2282 | (0711) 372 579 |
| Pekanbaru | JL. Soekarno Hatta No. 3 -5, Tangkerang Barat, Pekanbaru 28282 | (0761) 561 139 | (0761) 561 943 |
| Tangerang | JL. Silk Road Kav 29 D No.36-37 Alam Sutera Tangerang - 15320 | (021) 5314 1195 | (021) 5314 1196 |
| Makassar | JL. Southern Veterans No. 455, Makassar, Sulawesi - 90135 | (0411) 805 2691 | (0411) 805 2416 |
| Semarang | Jl. Brigjen Sudiarto No. 285, Semarang - Central Java | (024) 7660 3221 | (024) 7660 2423 |
Service Station
| No. | City | Dealer Name | Address | No. Telephone |
|---|---|---|---|---|
| 1 | North Jakarta | DID SUNTER (NTC) | Jl. Indokarya II Blok F.6 Papanggo, Tanjung Priok 14340, Jakarta | 021 650 5030 |
| 2 | South Jakarta | DID PONDOK PINANG | Jl. Ciputat Raya no. 16A Pondok Pinang, Kebayoran Lama 12310, South Jakarta | 021 2782 5545 |
| 3 | Bandung | DID BANDUNG | Jl. BKR No. 23 Ex. Pasirluyu Kec. Regol Bandung, West Java | 022 522 5150 |
| 4 | Semarang | DID SEMARANG | Jl. Brigjen Sudiarto No. 285, Semarang, Central Java | 024 7660 3221 |
| 5 | Surabaya | DID SURABAYA | Jl. Java No. 25, Surabaya, East Java | 031 503 1138 |
| 6 | Denpasar | DID DENPASAR | Jl. Buluh Indah No. 51X, Denpasar, Bali | 0361 900 5514 |
| 7 | Makassar | DID MAKASSAR | Jl. Southern Veterans No. 455 Mamajang, Makassar 90135, South Sulawesi | 0411 8052 691 |
| 8 | Palembang | DID PALEMBANG | Jl. Veteran no. 88/89 Kuto Batu, Illir Timur II, Palembang 30115, South Sumatra | 0711 573 2282 |
| 9 | Samarinda | DID SAMARINDA | Jl. Wahid Hasyim II no. 8 Sempaja Selatan, Samarinda Utara 75243, East Kalimantan | 0541 2522 889 |
| 10 | Yogyakarta | DID YOGYAKARTA | Jl. Magelang No. 76 Kec. Tegalrejo, Yogyakarta | 0274 551 321 |
| 11 | Bekasi | DID BEKASI | Ruko CBD Boulevard, Komplek Bekasi Town Square Blok J No.6 Jl. Cut Meutia, Ex. Margahayu, Kec. East Bekasi, Bekasi 17113 | 021 2945 0585 |
| 12 | Tangerang | DID TANGERANG | Jl. Silk Road Blok 29 D No. 36-37 | 021 531 41195 |
| 13 | Manado | DID MANADO | Jl. Sam Ratulangi No. 151 Sario, Manado - 95113 | (0431) 719 1199 |
Area
Name
Xperience Zone
Branch
Service
Training
Details